Privacy Policy

1 Who We Are

Nippon Trading Company is a publicly listed used car buying and export service operating across all 47 prefectures of Japan. We specialise in purchasing domestic and imported vehicles for both domestic resale and overseas export.

Company: Nippon Trading Company
Website: nippontrading.com
Contact: admin@nippontrading.com

2 Information We Collect

We collect information you provide directly when you submit an appraisal request, as well as certain technical data collected automatically.

Information you provide:

• Full name, phone number, and email address
• Vehicle details: manufacturer, model, year, mileage, and condition
• Pickup address including postal code, street address, and building/unit number
• Any additional notes or remarks you include in the form

Information collected automatically:

• IP address of the device used to submit the form
• Browser user-agent string (browser type and operating system)
• Date and time of submission
• Cookies and similar tracking technologies (see Section 6)

3 How We Use Your Information

We use the information we collect for the following purposes:

• Processing your appraisal request — to contact you with a vehicle valuation and arrange collection
• Customer communication — to send confirmation emails, follow up on your request, and answer questions
• Admin notifications — to alert our internal team of new submissions so they can respond promptly
• Preventing fraud and abuse — to detect and prevent duplicate or fraudulent submissions
• Service improvement — to analyse usage patterns and improve our website and processes
• Legal compliance — to comply with applicable laws and regulations

4 How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:

• Authorised buyers and appraisers — partner dealerships or collection companies may receive your vehicle details and contact information to provide a competitive appraisal offer. You may decline any offer at no obligation.
• Email service providers — we use SMTP services (such as Gmail) to send transactional emails. These providers process your email address solely to deliver messages on our behalf.
• Legal obligations — we may disclose information if required by law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

5 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

• Active appraisal requests — retained for the duration of the appraisal process
• Completed or closed records — retained for up to 3 years for accounting and legal compliance purposes
• Duplicate prevention logs — phone numbers are checked against a 24-hour window to prevent duplicate submissions

You may request deletion of your data at any time by contacting us (see Section 12).

6 Cookies

Our website may use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we may use:

• Session cookies — temporary cookies that expire when you close your browser, used to maintain form state
• Analytics cookies — if analytics services are enabled, these track page visits and interactions to help us improve the site

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the website.

7 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal information we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data ("right to be forgotten")
• Right to restriction — request that we limit how we process your data
• Right to data portability — request your data in a machine-readable format
• Right to object — object to processing of your data for certain purposes
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 12. We will respond within 30 days.

8 Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures, including:

• HTTPS encryption for all data transmitted through our website
• Parameterised SQL queries to prevent injection attacks
• Input sanitisation on all form fields before storage
• Admin panel protected by password authentication
• Private include files blocked from direct public access via server configuration

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach that affects your information.

9 Third-Party Links

Our website may contain links to third-party websites, services, or resources. These external sites have their own privacy policies, and we have no control over or responsibility for their content or practices.

We encourage you to review the privacy policy of any third-party site you visit through links on our website.

10 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete such information.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will:

• Update the "Last updated" date at the top of this page
• Post the revised policy on this page
• Notify users by email if the changes are significant (where we hold your email address)

Your continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us: